UO Solutions Inc., its subsidiaries, and affiliates (collectively “UO Solutions,” “we,” “us,” or “our”)
(the “Cloud Services”) by our customers (“Customers,” “you,” or “your”) and other users that are
authorized by UO Solutions to access and use the Cloud Services (“Users”).
UO Solutions understands that Customers, potential Customers, and other Users that visit our website
(“the Website”) and/or use the Cloud Services care about how their information is collected, used,
meanings set forth for such terms in UO Solutions’s Cloud Services Agreement and/or UO Solutions’s
Acceptable Use Policy.
updated as often as necessary by UO Solutions. Any such updates will be posted publicly on the Website.
update this page and we will inform Customers of any such update via email or through notifications
within the Cloud Services.
1. The Information We Collect and How We Use
When you visit our Website, you are not required to actively provide any information. However, we may
collect some of your Personal Data and Navigation Information (each as defined in Section 1.3 below). We
collect some Personal Data, and may collect some Navigation Information, when you contact us via the
Website, sign up to download or receive information from us, or sign up to use our Cloud Services. Some
information is collected via the Website using cookies. See Section 4, below.
1.2 UO Solutions’s Cloud Services
We may collect Personal Data and Navigation Information from Customers and Users of our Cloud Services
to help us provide, administer, and improve the Cloud Services and your use of same. In order to use the
Cloud Services, you will need to provide your full name and email address to us as well as any other
fulfillment of its obligations to you under the relevant UO Solutions Cloud Services Agreement.
1.3 UO Solutions’s Cloud Services
“Personal Data” refers to any information that can be used to identify you personally. For our purposes,
this may include your (first and last) name, email address, User ID, company name, address, phone
number, data you write in a contact form, your project role, your uploads (including any creatives
and/or content related to any of your advertisements that are served through the Cloud Services), your
preferences, and your account information and settings. “Navigation Information” refers to information
about your computer, device, visits to the Website, and use of the Cloud Services. For our purposes,
this may include the website you visited prior to visiting our Website or the link or campaign you
clicked on to reach our website, your IP address, geographical location (city and/or country), browser
type and version, internet service provider information, referral sources, length of visits, pages
viewed, language preferences, heat mapping, and other forms of website analysis. In some cases,
Navigation Information may also be Personal Data.
Generally, we may use your Personal Data and Navigation Information for the following purposes:
1.3.1 Personalizing the Website for the legitimate purpose of improving your experience and use of the
Cloud Services. We retain Personal Data processed for this purpose until your browsing session with us
has ended or until such time as you no longer have a profile or account with UO Solutions;
1.3.2 Creating and/or managing your UO Solutions account in performance of our Agreement (as defined in
UO Solutions’s Cloud Services Agreement). We retain Personal Data processed for this purpose until we
receive an actionable request to delete a Customer’s (or User’s) Personal Data, or in the case of
termination or expiration of our Agreement with a Customer, as applicable;
1.3.3 Understanding Customer and User preferences for the legitimate purpose of improving the Cloud
Services. We may retain Personal Data processed for this purpose until you withdraw your consent;
1.3.4 Interlinking Customer and User information to learn about your preferences and those of Customers
and Users like you for the legitimate purpose of improving our services. We may retain Personal Data
processed for this purpose until you withdraw your consent; and
1.3.5 Contacting you for direct marketing purposes. We may retain Personal Data processed for this
purpose until you withdraw your consent.
1.4 Supporting Suppliers
The Website and the Cloud Services integrate some services and/or products provided by third parties. We
may share some of your information with these suppliers so that they can provide their services and/or
products to you (including the serving of advertisements on media, payment processing, removing
repetitive information from prospect lists, analyzing data, marketing support, Customer and/or User
profiling, business development, and customer service), thereby facilitating your use of the Cloud
To ensure that your Personal Data is collected, processed, used, stored, and transferred securely and in
accordance with applicable law, UO Solutions uses third parties that provide sufficient guarantees to
implement appropriate technical and organizational measures to protect your information. For such third
parties that may transfer Personal Data outside the European Economic Area, UO Solutions implements
appropriate safeguards for such transfers (e.g., EU Standard Contractual Clauses, and binding corporate
Please note, the terms and privacy policies of such third parties may apply to you as well, in
particular: Google Analytics, Stripe. Your acceptance of applicable third party terms and policies is
required to access the Website and the Cloud Services. Disclaimer: This overview of third-party
suppliers provides a current view of their policies. UO Solutions strives to keep this list as up to
date as reasonably possible.
1.5 Third-Party Websites
The Website and/or the Cloud Services may contain links to third party websites. Such links do not
amount to an endorsement of such other websites by UO Solutions, and UO Solutions is not responsible for
any websites other than its Website.
1.6 Customer Testimonials
We may publish Customer testimonials on the Website or in other marketing materials which may contain
Personal Data. We will obtain consent from each relevant Customer and any featured individuals prior to
publishing any testimonials. This consent may be thereafter withdrawn by communicating your desire to
withdraw such consent via email to firstname.lastname@example.org
1.7 Information of Children
The Website and Cloud Services are for business use and are not intended for or targeted toward children
under 18 years of age (“Children”). We do not knowingly collect any information about Children. We
encourage parents and legal guardians to monitor the internet usage of their Children and ensure they do
not use the Cloud Services or provide personal information to UO Solutions. If you believe that we have
collected information about Children, please contact us at email@example.com so that we can
delete that information.
1.8 We Do Not Sell Personal Data
We do not sell your Personal Data.
2.Personal Data Retention and
2.1. Retention of Personal Data
We retain Personal Data for as long as we reasonably consider it necessary for the purposes for which it
was collected, after which time we will delete such information. You can request deletion of your
Personal Data as described in Section 3 below.
2.2. Security of Personal Data
Data security is a matter of critical importance to us. UO Solutions uses a wide range of security
measures to safeguard your data against unauthorized access and disclosure, and we continually assess
our security systems to ensure their effectiveness. Amazon Web Services, Cloudflare and Elastic Cloud
provide our servers and maintains them in high-security controlled environments pursuant to the their
cloud security policies.
2.3. Transfer of Personal Data
As a business that has Customers and Users worldwide, we may transfer and access Personal Data around
the world, including to and from the United States. To comply with applicable law, we maintain strong
data protection and privacy controls to protect your Personal Data during cross-border and international
transfers, as well as during periods of storage in foreign countries.
We believe that your privacy rights are not contingent on your nationality or residency. While
to Customers, Users, and their Personal Data around the world. Nevertheless, privacy law is constantly
law provides for different requirements.
2.4. Required Disclosure of Personal Data
We may use or disclose your Personal Data if we reasonably determine that such use or disclosure is
necessary to (a) protect our rights, operations, Customers, or Users; (b) comply with applicable laws, a
valid court order, or other legal proceeding; and/or (c) otherwise perform the contractual obligations
we have regarding our Customers.
We may transfer the data we control, including Personal Data, in the event of a company reorganization,
merger, or sale.
2.Personal Data Retention and
As a general matter, depending on local data protection laws, you have rights that may include:
- Obtaining clear information on our processing of your Personal Data;
- Accessing your Personal Data that we hold, together with the right to have inaccuracies corrected;
- Having your Personal Data delivered to you in a standard electronic format;
- Objecting to our processing of your Personal Data, and preventing solely automated decision making
or profiling; and
- Restricting our processing of your Personal Data, or having your Personal Data deleted.
3.1 How to Exercise Your Rights
If you wish to exercise your rights with respect to your Personal Data, you can email your request to
firstname.lastname@example.org or send postal mail to us at: Name: UO Solutions LLC.
Address: One Flagler Building, 14 NE 1st Ave Ste 307, Miami, FL 33132-2404, USA Attn: Legal Department
We will generally respond to your request within 30 days.
If you wish to unsubscribe from an email list, please click the “unsubscribe” link found at the bottom
of our emails. If you work for one of UO Solutions’s Customers, you should request from such Customer
that such Customer delete your Personal Data. If you want to raise a complaint about the way we process
your Personal Data or the way we have handled a request, please contact us by email or postal mail as
set forth in this section, above.
Customers and other Users of UO Solutions’s Cloud Services can withdraw any consent they provided by
adjusting their profile settings through the Cloud Services or by communicating with us via email or
postal mail as set forth in this section, above. Please note that the collection, processing, use,
sharing, storage, and transfer of your Personal Data may be necessary for you to be able to use our
Cloud Services, and that UO Solutions’s Customers and Users cannot unsubscribe from emails we consider
to be important in connection with your use of the Cloud Services.
saved locally on your computer or device. The cookies allow the server to uniquely identify the browser
on each page. Cookies do not cause any harm to your computer or device, and do not contain any viruses.
We use the following categories of cookies on our website:
Category A: Strictly Necessary Cookies
Strictly necessary cookies are essential in order to enable you to navigate the Website and use the
Cloud Services. Without these cookies, we would be unable to provide you with the Cloud Services.
Category B: Performance Cookies
Performance cookies collect information on how Customers and other Users use our Website. The data
stored by these cookies never shows personal details from which your individual identity can be
Category C: Functionality Cookies
Functionality cookies remember choices you make such as the country you visit our Website from, the
applicable language and search parameters. These can then be used to provide you with an experience more
appropriate to your selections and to make the use of Cloud Services more tailored to your goals and
Disabling and Opting-Out of Cookies
Current versions of web browsers offer enhanced user controls regarding the placement and duration of
both first and third party cookies. Search for "cookies" under your web browser's Help menu for more
information on cookie management features available to you. You can enable or disable cookies by
modifying the settings in your browser. However, if you choose to disable cookies in your browser, you
may be unable to complete certain activities on our Website or to correctly access or use certain
aspects of the Cloud Services.
Information Collected from Other Websites and Do Not Track Policy
Through the cookies we place on your browser or device, we may collect information about your online
activity after you leave our website. Just like any other usage information we collect, this information
allows us to improve the services and customize your online experience, and otherwise as described in
operators of websites and web applications and services (including behavioral advertising services) that
you do not wish such operators to track certain of your online activities over time and across different
websites. Our Cloud Services do not support Do Not Track requests at this time, which means that we
collect information about your online activity both while you are using the services and after you leave
5. California Consumer Privacy Act (CCPA) Supplement
The CCPA is effective as of January 1, 2020. If you are a resident of California, this supplement to the
is relevant to you.
supplemental section is meant to fill in any gaps for California residents of provisions that have not
CCPA Consumer Rights
Under the CCPA, you have, among others, the following rights:
- The right to know and to access the categories of personal information and the specific personal
information we collect in connection with your use of the Cloud Services;
- The right to have your personal information we collect deleted, subject to certain legal
- The right to request disclosure of your personal information that we collected; and
- The right to disclosure of your information that we disclosed for valuable consideration.
Submitting Requests under CCPA
California residents may submit requests to UO Solutions for information permitted under the CCPA via
email to email@example.com.
Please be as specific as possible when you exercise your rights under CCPA and submit a request to us
regarding your personal information. In addition, please note that, under the CCPA, we are obligated to
verify your identify before we process your request.
UO Solutions will not discriminate against you in pricing, user experience, or any other way for
exercising any of your rights under the CCPA.
6. General Data Protection Regulation (GDPR) Supplement
The European Union’s (EU) General Data Protection Regulation, better known as GDPR, is one of the most
comprehensive privacy and security laws in the world, and is effective as of May 25, 2018. This
regulation was implemented by the EU to harmonize data privacy laws across Europe, protect EU citizens’
data privacy, give individuals more control over their Personal Data, and regulate the way organizations
approach data privacy. At UO Solutions, we have worked hard to become GDPR compliant. Because of the
importance of GDPR regulations for our Customers, partners, and other relevant stakeholders, this
section aims at promoting transparency and understanding in connection with how UO Solutions approaches
GDPR applies to any entity or company that processes Personal Data as part of business activities within
the EU, and to organizations that are not established in the EU but still offer products/services and/or
is monitoring the behavior of individuals within the EU.
GDPR outside of the EU
GDPR allows Personal Data to be processed outside of the EU when specific arrangements are made to
ensure an adequate level of data protection. UO Solutions has data processing agreements in place with
its relevant processors and controllers to ensure the security of Personal Data in accordance with the
requirements of the GDPR.
Under the GDPR, businesses to which the GDPR applies must adhere to the following rules: Personal Data
must be processed in a lawful and transparent manner; there must be specific purposes for processing the
data and those purposes must be indicated to individuals when collecting their Personal Data only the
personal data that is necessary to fulfil a purpose can be collected; Personal Data cannot be stored
longer than necessary for the purposes for which it was collected; and organizations must install
appropriate technical and organizational safeguards that ensure the security of the Personal Data.
Our Compliance with the GDPR
UO Solutions collects, uses, processes, transfers, and stores Personal Data in connection with the
provision of our Cloud Services to Customers and Users, contracting with third-party suppliers, or
hiring new employees. UO Solutions identifies all the Personal Data that is processed and defines the
purpose of this processing in order to determine how the collected data is used and provide appropriate
visibility and transparency. UO Solutions is developing systems and procedures to implement GDPR
principles into our system, data, and business practices on an ongoing basis.
Additionally, considering that data privacy also requires strict data security, UO Solutions has
implemented processes and procedures to ensure that necessary security levels are set in place, such as
the encryption and anonymization of Personal Data, the creation of processes for data breach
notification activities, and the advancement of employee awareness.
Please note that the contents of this section simply provide information to help you understand how UO
including this section, are legal advice.