Date Posted: January 9th, 2023
1. The Information We Collect and How We Use It
When you visit our Website, you are not required to actively provide any information. However, we may collect some of your Personal Data and Navigation Information (each as defined in Section 1.3 below). We collect some Personal Data, and may collect some Navigation Information, when you contact us via the Website, sign up to download or receive information from us, or sign up to use our Cloud Services. Some information is collected via the Website using cookies. See Section 4, below.
1.2 UO Solutions’s Cloud Services
1.3 Collected Data
“Personal Data” refers to any information that can be used to identify you
personally. For our purposes, this may include your (first and last) name, email
address, User ID, company name, address, phone number, data you write in a
contact form, your project role, your uploads (including any creatives and/or
content related to any of your advertisements that are served through the Cloud
Services), your preferences, and your account information and settings.
“Navigation Information” refers to information about your computer, device, visits
to the Website, and use of the Cloud Services. For our purposes, this may include
the website you visited prior to visiting our Website or the link or campaign you
clicked on to reach our website, your IP address, geographical location (city and/or
country), browser type and version, internet service provider information, referral
sources, length of visits, pages viewed, language preferences, heat mapping, and
other forms of website analysis. In some cases, Navigation Information may also
be Personal Data.
Generally, we may use your Personal Data and Navigation Information for the following purposes:
1.3.1 Personalizing the Website for the legitimate purpose of improving your experience and use of the Cloud Services. We retain Personal Data processed for this purpose until your browsing session with us has ended or until such time as you no longer have a profile or account with UO Solutions;
1.3.2 Creating and/or managing your UO Solutions account in performance of our Agreement (as defined in UO Solutions’s Cloud Services Agreement). We retain Personal Data processed for this purpose until we receive an actionable request to delete a Customer’s (or User’s) Personal Data, or in the case of termination or expiration of our Agreement with a Customer, as applicable;
1.3.3 Understanding Customer and User preferences for the legitimate purpose of improving the Cloud Services. We may retain Personal Data processed for this purpose until you withdraw your consent;
1.3.4 Interlinking Customer and User information to learn about your preferences and those of Customers and Users like you for the legitimate purpose of improving our services. We may retain Personal Data processed for this purpose until you withdraw your consent; and
1.3.5 Contacting you for direct marketing purposes. We may retain Personal Data processed for this purpose until you withdraw your consent.
1.4 Supporting Suppliers
The Website and the Cloud Services integrate some services and/or products
provided by third parties. We may share some of your information with these
suppliers so that they can provide their services and/or products to you (including
the serving of advertisements on media, payment processing, removing repetitive
information from prospect lists, analyzing data, marketing support, Customer
and/or User profiling, business development, and customer service), thereby
facilitating your use of the Cloud Services.
To ensure that your Personal Data is collected, processed, used, stored, and transferred securely and in accordance with applicable law, UO Solutions uses third parties that provide sufficient guarantees to implement appropriate technical and organizational measures to protect your information. For such third parties that may transfer Personal Data outside the European Economic Area, UO Solutions implements appropriate safeguards for such transfers (e.g., EU Standard Contractual Clauses, and binding corporate rules).
Please note, the terms and privacy policies of such third parties may apply to you as well, in particular: Google Analytics, Stripe. Your acceptance of applicable third party terms and policies is required to access the Website and the Cloud Services. Disclaimer: This overview of third-party suppliers provides a current view of their policies. UO Solutions strives to keep this list as up to date as reasonably possible.
1.5 Third-Party Websites
The Website and/or the Cloud Services may contain links to third party websites. Such links do not amount to an endorsement of such other websites by UO Solutions, and UO Solutions is not responsible for any websites other than its Website.
1.6 Customer Testimonials
We may publish Customer testimonials on the Website or in other marketing materials which may contain Personal Data. We will obtain consent from each relevant Customer and any featured individuals prior to publishing any testimonials. This consent may be thereafter withdrawn by communicating your desire to withdraw such consent via email to firstname.lastname@example.org
1.7 Information of Children
The Website and Cloud Services are for business use and are not intended for or targeted toward children under 18 years of age (“Children”). We do not knowingly collect any information about Children. We encourage parents and legal guardians to monitor the internet usage of their Children and ensure they do not use the Cloud Services or provide personal information to UO Solutions. If you believe that we have collected information about Children, please contact us at email@example.com so that we can delete that information.
1.8 We Do Not Sell Personal Data
We do not sell your Personal Data.
2.Personal Data Retention and Security
2.1. Retention of Personal Data
We retain Personal Data for as long as we reasonably consider it necessary for the purposes for which it was collected, after which time we will delete such information. You can request deletion of your Personal Data as described in Section 3 below.
2.2. Security of Personal Data
Data security is a matter of critical importance to us. UO Solutions uses a wide range of security measures to safeguard your data against unauthorized access and disclosure, and we continually assess our security systems to ensure their effectiveness. Amazon Web Services, Cloudflare and Elastic Cloud provide our servers and maintains them in high-security controlled environments pursuant to the their cloud security policies.
2.3. Transfer of Personal Data
As a business that has Customers and Users worldwide, we may transfer and access
Personal Data around the world, including to and from the United States. To comply
with applicable law, we maintain strong data protection and privacy controls to
protect your Personal Data during cross-border and international transfers, as well
as during periods of storage in foreign countries.
2.4. Required Disclosure of Personal Data
We may use or disclose your Personal Data if we reasonably determine that such
use or disclosure is necessary to (a) protect our rights, operations, Customers, or
Users; (b) comply with applicable laws, a valid court order, or other legal
proceeding; and/or (c) otherwise perform the contractual obligations we have
regarding our Customers.
We may transfer the data we control, including Personal Data, in the event of a company reorganization, merger, or sale.
3.Your Data and Your Rights
As a general matter, depending on local data protection laws, you have rights that may include:
- Obtaining clear information on our processing of your Personal Data;
- Accessing your Personal Data that we hold, together with the right to have inaccuracies corrected;
- Having your Personal Data delivered to you in a standard electronic format;
- Objecting to our processing of your Personal Data, and preventing solely automated decision making or profiling; and
- Restricting our processing of your Personal Data, or having your Personal Data deleted.
3.1 How to Exercise Your Rights
If you wish to exercise your rights with respect to your Personal Data, you can
email your request to firstname.lastname@example.org or send postal mail to us at:
Name: UO Solutions LLC.
Address: One Flagler Building, 14 NE 1st Ave Ste 307, Miami, FL 33132-2404, USA Attn: Legal Department
We will generally respond to your request within 30 days.
If you wish to unsubscribe from an email list, please click the “unsubscribe” link found at the bottom of our emails. If you work for one of UO Solutions’s Customers, you should request from such Customer that such Customer delete your Personal Data. If you want to raise a complaint about the way we process your Personal Data or the way we have handled a request, please contact us by email or postal mail as set forth in this section, above.
Customers and other Users of UO Solutions’s Cloud Services can withdraw any consent they provided by adjusting their profile settings through the Cloud Services or by communicating with us via email or postal mail as set forth in this section, above. Please note that the collection, processing, use, sharing, storage, and transfer of your Personal Data may be necessary for you to be able to use our Cloud Services, and that UO Solutions’s Customers and Users cannot unsubscribe from emails we consider to be important in connection with your use of the Cloud Services.
We use the following categories of cookies on our website:
Category A: Strictly Necessary Cookies
Strictly necessary cookies are essential in order to enable you to navigate the Website and use the Cloud Services. Without these cookies, we would be unable to provide you with the Cloud Services.
Category B: Performance Cookies
Performance cookies collect information on how Customers and other Users use our Website. The data stored by these cookies never shows personal details from which your individual identity can be established.
Category C: Functionality Cookies
Functionality cookies remember choices you make such as the country you visit our Website from, the applicable language and search parameters. These can then be used to provide you with an experience more appropriate to your selections and to make the use of Cloud Services more tailored to your goals and objectives.
Disabling and Opting-Out of Cookies
Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's Help menu for more information on cookie management features available to you. You can enable or disable cookies by modifying the settings in your browser. However, if you choose to disable cookies in your browser, you may be unable to complete certain activities on our Website or to correctly access or use certain aspects of the Cloud Services.
Information Collected from Other Websites and Do Not Track Policy
5. California Consumer Privacy Act (CCPA) Supplement
The CCPA is effective as of January 1, 2020. If you are a resident of California, this supplement
information that is relevant to you.
CCPA Consumer Rights
Under the CCPA, you have, among others, the following rights:
- The right to know and to access the categories of personal information and the specific personal information we collect in connection with your use of the Cloud Services;
- The right to have your personal information we collect deleted, subject to certain legal limitations;
- The right to request disclosure of your personal information that we collected; and
- The right to disclosure of your information that we disclosed for valuable consideration.
Submitting Requests under CCPA
California residents may submit requests to UO Solutions for information permitted under the CCPA
via email to email@example.com.
Please be as specific as possible when you exercise your rights under CCPA and submit a request to us regarding your personal information. In addition, please note that, under the CCPA, we are obligated to verify your identify before we process your request.
UO Solutions will not discriminate against you in pricing, user experience, or any other way for exercising any of your rights under the CCPA.
6. General Data Protection Regulation (GDPR) Supplement
The European Union’s (EU) General Data Protection Regulation, better known as GDPR, is one of the most comprehensive privacy and security laws in the world, and is effective as of May 25, 2018. This regulation was implemented by the EU to harmonize data privacy laws across Europe, protect EU citizens’ data privacy, give individuals more control over their Personal Data, and regulate the way organizations approach data privacy. At UO Solutions, we have worked hard to become GDPR compliant. Because of the importance of GDPR regulations for our Customers, partners, and other relevant stakeholders, this section aims at promoting transparency and understanding in connection with how UO Solutions approaches GDPR compliance.
GDPR applies to any entity or company that processes Personal Data as part of business activities within the EU, and to organizations that are not established in the EU but still offer products/services and/or is monitoring the behavior of individuals within the EU.
GDPR outside of the EU
GDPR allows Personal Data to be processed outside of the EU when specific arrangements are made to ensure an adequate level of data protection. UO Solutions has data processing agreements in place with its relevant processors and controllers to ensure the security of Personal Data in accordance with the requirements of the GDPR.
Under the GDPR, businesses to which the GDPR applies must adhere to the following rules: Personal Data must be processed in a lawful and transparent manner; there must be specific purposes for processing the data and those purposes must be indicated to individuals when collecting their Personal Data only the personal data that is necessary to fulfil a purpose can be collected; Personal Data cannot be stored longer than necessary for the purposes for which it was collected; and organizations must install appropriate technical and organizational safeguards that ensure the security of the Personal Data.
Our Compliance with the GDPR
UO Solutions collects, uses, processes, transfers, and stores Personal Data in connection with the provision of our Cloud Services to Customers and Users, contracting with third-party suppliers, or hiring new employees.
UO Solutions identifies all the Personal Data that is processed and defines the purpose of this processing in order to determine how the collected data is used and provide appropriate visibility and transparency. UO Solutions is developing systems and procedures to implement GDPR principles into our system, data, and business practices on an ongoing basis.
Additionally, considering that data privacy also requires strict data security, UO Solutions has implemented processes and procedures to ensure that necessary security levels are set in place, such as the encryption and anonymization of Personal Data, the creation of processes for data breach notification activities, and the advancement of employee awareness.